Kaptox
Guarantee and safe use
Three years of legal guarantee, and a short piece on not hurting yourself.
Last updated 29 September 2026
The legal guarantee
Goods sold to consumers in Spain carry a legal guarantee of conformity of three years from delivery. If a tool does not match its description, or does not work as that kind of tool should, you are entitled to have it repaired or replaced, and failing that to a price reduction or a refund.
This is a legal right and it costs nothing. It sits alongside any manufacturer warranty rather than replacing it.
What it does not cover
- Normal wear – blades going blunt, batteries losing capacity with age
- Damage from dropping, misuse, or running a tool outside what it is rated for
- Consumable parts that are meant to be replaced
Batteries
Every battery loses capacity over its life; that is chemistry rather than a fault. Charge with the charger supplied, indoors, and do not leave a pack on charge unattended for days. Store somewhere dry and above freezing.
Using these tools safely
- Eye protection for anything that cuts, strims or sprays. Gloves for the saw and the pruner.
- Take the battery out before changing a blade, a nozzle or a line.
- The weed burner reaches several hundred degrees. Keep it away from fences, decking and dry grass, and never leave it face down.
- The pressure washer is not for spraying at people, animals, electrics or window seals.
- Read what came in the box. It is specific to the tool in a way this page cannot be.
Something faulty? Write through the contact page with the order number and, if you can, a photograph or a short video of what it is doing.